Published 1 week ago

Production Support Specialist

Sanderson-iKas

Job Description

Key Responsibilities:

  • Understand business workflows and supported application systems.
  • Investigate issues by reviewing logs, code, and databases.
  • Manage incidents and act as an escalation point for clients.
  • Collaborate with development teams and maintain support documentation.
  • Communicate with internal teams and external vendors.

Required Skills:

  • Strong communication skills with ability to bridge technical and business language.
  • Proficiency in Linux/UNIX, SQL, and scripting (Python required).
  • Familiarity with Java and relational databases.
  • Analytical and debugging skills; ability to take ownership of issues.
  • Teamplayer with willingness to learn and adapt.
  • Fresh graduates in Computer Science or related fields.
  • Candidates with up to 2 years of experience in application or production support.

If you are interested in this role and would like to find out more information on the work, please apply to the advert for immediate consideration.

You are also welcomed to add me on LinkedIn. Just search for "Cherry Fan" at Sanderson iKas and you can easily find me.

"Sanderson-iKas" is the brand name for the following companies incorporated in Hong Kong: Sanderson Solutions International (Hong Kong) Limited (Business Registration no.53741924) and iKas International (Asia) Limited (Business Registration no.39818987)

Website: www.sanderson-ikas.hk

Job Particulars

Job source
eFinancialCareers
Job reference
23400461
Date published
23 Nov 2025
Job keywords
Equities, Trading
The Hong Kong Talent Engage website contains job vacancies information from external sources and relevant links as a convenience to our users, and is not responsible for the content of these sites.