Published 1 week ago

Head of Business Operations (Financial Services Solutions)

One Arrow Consulting

Job Description

Key Responsibilities

  • Build and manage a high-performing team of Functional Consultants in Asia
  • Lead pre-sales support, customer service and troubleshooting efforts
  • Oversee new-client migrations and product implementations
  • Define, test and roll out new features and functionality
  • Hire, onboard and train junior team members
  • Collaborate with global colleagues to ensure consistency and success globally

Desired Profile

  • Bachelor’s or Master’s degree in finance, with a strong accounting focus
  • Minimum seven years’ experience at a leading global fund administrator, including “super-user” proficiency with major portfolio-management software
  • Proven track record transitioning from an operational to a consulting role
  • At least three years of people-management experience within fund administration
  • Deep functional expertise in migrations, troubleshooting, customer support, feature definition and testing
  • Experience contributing to or leading technical presentations during client-facing sales processes
  • Background across one or more domains such as Investment Management, Wealth Management, Hedge Funds, Alternative Investments, Portfolio Accounting or Investment Operations
  • Demonstrated success managing complex implementations and post-implementation support, with solid project-management and business-analysis skills
  • Broad understanding of financial instruments, with preferred exposure to private equity
  • Excellent communication skills, including presenting sophisticated software concepts to senior executive audiences in English (additional languages a plus)

Job Particulars

Job source
eFinancialCareers
Job reference
22954243
Date published
23 Nov 2025
Job keywords
Asset Management, Operations, Information Services, n/a, Business management
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