Published 2 weeks ago

HR Operations Manager

OKX

Job Description

What You’ll Be Doing

  • Serve as the primary point of contact for our remote population, addressing their unique needs and challenges.
  • Identify and implement strategies to improve existing HR processes for remote employees, ensuring efficiency and effectiveness.
  • Understand and fulfil the HR needs of remote employees and managers, providing excellent customer service while adhering to established processes and controls.
  • Collaborate to improve efficiency and consistently execute all HR business processes.
  • Lead the review, updating, and creation of employment documents for compliance in a remote workforce context, collaborating with key stakeholders. This includes templates, offer letters, employment contracts, consulting service agreements, and other employment-related documents.
  • Participate in special projects on a local and global basis as required (20% of the time).

What We Look For In You

  • Bachelor's Degree with minimum 5 years of HR Operation experience in a fast-paced environment
  • Fluency in written and spoken English and Chinese (Mandarin or Cantonese)
  • Strong customer orientation in the delivery of internal services
  • Ability to manage and prioritize multiple work streams rapidly and effectively
  • Strong aptitude for problem solving and the drive to think creatively
  • Ability to work independently, under pressure with frequent deadlines
  • Ability to handle confidential information, professionally and appropriately

Perks & Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • More that we love to tell you along the process!

Job Particulars

Job source
eFinancialCareers
Job reference
22451783
Date published
20 Nov 2025
Job keywords
Fintech, Blockchain, HR & Recruitment, Other
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