Published 4 days ago

Section Head, Branch Operational Policy & Process Governance

Bank of Communications Co., Ltd. Hong Kong Branch

Job Description

Proactive, Dedicated and Innovative

Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.

With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.

  • Lead the team to monitor the branch business process re-engineering projects, manage the user acceptance test and system deployment preparations
  • Manage the projects covering a board range of business initiatives and operational functions
  • Work with stakeholders to identify and analyse the opportunities for continuous improvement and idea implementation
  • Degree holder in Computer Science, Business Administration, Information Systems or related disciplines
  • Minimum 8 years' banking experience of which at least 5 years in leadership position in the area of Business Analysis, Business Process Analysis and Project Management
  • Understand the business and provide brainstorm ideas for the innovation projects to proceed with
  • Good leader and team player with strong analytical, communication and interpersonal skills
  • PMP and Six Sigma certification qualifications are preferred
  • Good in written and spoken English, Mandarin and Cantonese

The above post requires proficiency in English, Cantonese and Putonghua.

We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong, or fax to 2838 9209, or e-mail to l: [email redacted, apply via company website].

Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.

Bank of Communications (Hong Kong) Limited is a wholly owned subsidiary of Bank of Communications Co., Ltd. (Incorporated in the People's Republic of China)

Job Particulars

Job source
CTgoodjobs
Job reference
3151478-01#3334
Date published
01 Dec 2025
Job keywords
Banking / Finance - Order Processing / Operation / Settlement, Banking / Finance - Retail Banking, Banking / Finance - General / Others, Banking, Full-time, Senior management level, Degree, Analytical, Branch, Business Administration, Business Analysis, Business Process Analysis, Business Process Re-Engineering, Computer Science, Continuous Improvement, Interpersonal Skills, Leadership, Mandarin, Operations Manager (BF), Project Management, Project Management Professional (PMP), Six Sigma, Spoken English, System Deployment, User Acceptance Testing (UAT)
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