Deputy General Manager, Retail Business Management - Operations Management

Proactive, Dedicated and Innovative

Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.

With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.

• Lead the teams to drive the customer experience journey with retail banking operations, card operations & related system development according to latest market trends and business development needs
• Formulate and deliver strategies and annual business plan to support bank’s overall business goals and directions
• Develop and maintain partnership with different stakeholders to ensure achievement of KPIs and high standard of service level
• Degree holder or above in Business Administration or equivalent qualification at HKQF level 5.
• Minimum 10 years' solid experience in retail banking function
• Strong in market sense and related change management exposure
• Maintain up-to-date knowledge of requirements and practices in retail banking area
• Passes in HKSI Examinations (Qualified under SFO for handling Regulated Activities Types 1, 4) is a must

The above post requires proficiency in English, Cantonese and Putonghua.

We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong, or fax to 2838 9209, or e-mail to l: [email redacted, apply via company website].

Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.

Bank of Communications (Hong Kong) Limited is a wholly owned subsidiary of Bank of Communications Co., Ltd. (Incorporated in the People's Republic of China)