Published 3 days ago

Senior Manager, Commercial Excellence (Healthcare)

DKSH Hong Kong Limited

Job Description

General Responsibilities

  • Contribute to strategic planning and decision-making at the executive level to develop and implement a business development strategy that aligns with the organization’s overall vision and its current and long-term business objectives
  • Ensure standard robust processes, systems / tools and capabilities are designed and implemented across the organization for SFE, including Segmentation & Targeting, SFO (sizing and structure), territory alignment, FF target setting & incentives scheme, execution analytics, performance tracking and management. Process owner of Sales Force incentives, organizing quarterly incentives committee and ensuring adherence with external regulations and internal company policies and guidelines to drive a pay for performance, fair and transparent culture.
  • Define Omnichannel Engagement and digital strategy, including: new channel activation, customer segmentation based on channel preferences, digital content planning and execution of format adaptation, FF planning tools and capability building / training programs for marketeers and sales force.
  • Design and measure OCE experiment with right metrics that can help pivot or scale up to other customers or teams, to drive FF productivity and customer satisfaction. Share results internally and support new BD.
  • Develop Training Strategy to increase commercial capabilities in the areas of Sales Management, FF competences and marketing competences, in line with Job Architecture.

Job Requirements

  • Bachelor’s Degree in Pharmacy, Business Administration or related fields.
  • 10-15 years of experience in pharmaceutical industry management.
  • Minimum 7 years of relevant commercial leadership experience in healthcare management level. Recommended in a leading MNC pharmaceutical global organization.
  • Diversity of experiences and breadth in sales force, marketing, digital and other areas.
  • Knowledge of Healthcare system and pharmaceutical Industry.
  • Deep understanding of commercial operations.
  • Results agility, ability to handle complexity and multiple priorities simultaneously.
  • Analytical Thinking and Problem Solving.
  • Strategic Thinking and Strong Interpersonal Skill.

Why it’s Great to work at DKSH

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!

Learn more about working at DKSH: https://www.dksh.com/careers

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Job Particulars

Job source
CPjobs
Job reference
Joo-4230473
Date published
03 Dec 2025
Job keywords
Others, Sales, Business Development, Customer Service, Health, Fitness, Beauty Care, Recreation, Bachelor Degree
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