RB&W CDD Manager

A Career with Hang Seng Bank

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Retail Banking and Wealth (RB&W) Non-Financial Risk – Customer Due Diligence (CDD)

We are currently seeking a high caliber professional to join our team as RB&W CDD Manager.

Principal responsibilities

• Oversee the processing of complex CDD and EDD profile reviews for HASE RB&W and Private Banking (individual and entity) customers in accordance with relevant CDD procedures
• Drive continuous improvements for HASE RB&W CDD review workflows in terms of customer experience, deliverable quality and operational efficiency
• Support the WPB CFC financial crime control execution via ad-hoc SOI reviews, risk mitigation measure and/or remediation deployment
• Collaborate with relevant onshore and offshore stakeholders including Group / local Business Units, Financial Crime Compliance, Operations servicing the HASE RB&W CDD functions to ensure effective CDD controls

Requirements

• University Graduate in Business, Finance, Accounting and Technology disciplines
• At least 8 years of experience in financial services industry preferably in the capacity of regulatory, compliance and operational risk related areas, with proven track record of managing operations teams
• Functional domain knowledge and experience on Know-Your-Customer and Customer Due Diligence within the Private Banking or Commercial Banking environment would be an advantage
• Able to build strong rapports with stakeholders at different levels and drive collaborations for delivery of operational outcomes under pressure and within tight time frames
• Proficient in English
• Great sense of ownership and servicing mindset to ensure efficient and quality deliverables

You’ll achieve more when you join Hang Seng Bank Limited.

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Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

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